Focus on Software, not Hardware
All industries have proprietary technology; the hardware of machines, equipment and utensils, and the software of systems, organization and techniques. The restaurant industry is no different than any other of Boston’s high tech fields, except for the layperson’s belief that it simply can’t be all that hard to master the specialized technology required to go from start-up to success.
A restaurant entrepreneur is a software developer at heart. The difference between one restaurant and another isn’t the hardware—we all use the same stoves, purchase from the same food suppliers, and serve the same vodka, beer and soda. What makes each concept unique is its systems, procedures, recipes and service—the creative technology.
Crucial Industry Training for Everyone
The food service industry is experiencing a cripling shortage of trained employees and we want to help with that. Our focus is on providing training at all levels of the industry - owner/entrepreneurs, managers and supervisors, hourly employees in both the front and back of house. These emoployees will not only benefit our operations, they will benefit the indusrty thopughout greater Boston.
Tacit Learning Model
We recognize that our industry is full of people who learn by doing, not sitting in a classroom for hours on end. Consequently, our model is based on short (45 min), experience based classes that build toward a certification at all levels. Our graduates will hit the ground running in a way that will lead to both their and their employers success.